TECH ISSUES

DESIGN ISSUES

LOGIN PROBLEMS

SITE CRASHES

Simple, affordable pricing

Startup Plan
$ 19 /Mo.
Get started now
  • One Fix or Small job
  • Daily WordPress Upgrades
  • Daily Plugin Updates
  • Daily Theme Updates
  • Daily Security scan
Unlimited Plan
$ 69 /Mo.
Get started now
  • Unlimited Fixes and Small jobs
  • Detailed notes for every job
  • Chat and e-mail support
  • Daily Cloud Backups
  • Daily WordPress Upgrades
  • Daily Plugin Updates
  • Daily Theme Updates
  • Daily security scan
  • Uptime Monitoring
  • Solid security protection
  • Speed optimization

Don't require monthly support? Order a single tech or design job for $19

How it works


Send us whatever problem you’ve got...


We fix it


Save time, money & focus on your business

Besides Fixing WordPress, We Take Care of Backups, Updates and Security Scans

WordPress Backups
WordPress Updates
WordPress Security

If we can’t fix your site or you are dissatisfied with our service, we will refund your money. You have nothing to lose.

One hundred percent moneyback guaranteed

We save you time, money and a few grey hairs!

" Many thanks for sorting it out so effectively. I have been very impressed with the service you offer. It was prompt and very responsive in the way you guided me as to what needed to be done, with an excellent end result. The no-strings free trial was all you said it would be and I would certainly recommend it to others. I’m happy to be included in your testimonials. "

Martin Brunet
Binscombe Doctor Blog

" It looks like everything is working on my site now. I can't thank you enough for fixing the WordPress error on the web site. Your company is incredible and I will recommend your company to all of my web design colleagues that use WordPress. Your company is truly a top notch business that is nothing short of incredible. Thank you from the bottom of my heart. I will definitely be using your company many more times in the future.
Thank you very much for all of your help!!! "

Daniel White
Lloyd's Construction & Consulting LLC

" Thanks for your support. I'll also take a look at the Media Temple hosting. "

Thomas
Not for sale

" You have no idea! I was praying I could get this fixed before all the cyber monday people woke up. Its all good. Thanks for being so responsive.. "

Libby Poje
Inspyre Boutique

Frequently asked questions:

Which services are included in WordPress support plans?

The Unlimited and Startup plans include:

– all kinds of small jobs, fixes and changes on your site
– offsite backup
– security scan
– WordPress core, theme and plugin updates
– chat and e-mail support
– enhanced security protection

And many more.
Just to give you an idea, here are examples of bugs and problems that we fix daily:
– Login problems
– Site crashes
– Funky WordPress behavior
– Plugin and theme issues
– Upgrade issues
– Author and date not displaying
– Hiding comments on pages
– Buttons not working
– Media files not uploading
– Pagination not working
– IE not showing images
– Styles not correctly displaying
– Site loads really slowly
– Mobile view problems
And much, much more.
A typical job takes around 30-60 minutes for an experienced developer to complete.
Major changes, site redesigns, complete refurbishments, etc. usually take much longer than 60 minutes.
For that kind of major jobs, we recommend you hire an agency or freelancer specializing in the particular task you need done.

  

Can I cancel my subscription? Do you offer a money back guarantee? How can I cancel my subscription?

Yes. In case you are not happy with our service, you can cancel your subscription any time.
Simply write a cancellation email to support@wphelp24.com.
 

Do I have to commit to a contract?

No. No contracts or cancellation fees. Just a simple monthly subscription.
 

How long does it take to fix a problem?

Usually we fix a problem within 4-6 hours.
Simpler issues can be resolved faster whereas tricky bugs and tasks can take a bit longer.
It could also take longer to fix an issue that depends on third parties (hosting company or external plugin developer, for example).

 

I have more questions. How can I contact you?

Use the chat window at the bottom right hand corner of this page.
Email us or send a message on the Contact page.
 

Which services are excluded from the Unlimited and Startup plans?

Lager projects and complex jobs are not covered by our monthly subscription plan.
Examples of larger tasks and jobs which are not covered:
– Developing new plugins
– Creating new templates and pages
– Site redesign
– New landing pages
– New themes, child themes or layouts
And all other major changes and projects on your site.
Please understand, we need to take care of all of our customers’ needs and cannot dedicate an excessive amount of time to one project or task.
We advise our customers to hire an agency or WordPress freelancer to complete big, one time projects.
 

Unlimited support means?

It means we provide technical support and take care of all problems and small jobs on your WordPress site.
It can sometimes happen that the number or scope of your requests exceeds all reasonable limits.
In such a case, we will notify you and will try to come up with a reasonable solution that satisfies both sides.
 

24/7 service means?

It means that we stay online 24 hours a day, seven days a week.
This service assures our customers that they can contact us any time to get critical and urgent problems fixed immediately.
You can get your site’s problem fixed even on weekends.
All current and routine jobs, however, are done during normal business hours from Monday to Friday.
 

It’s unbelievable! How can you perform so many tasks for a monthly fee of $69?

We are a team of experienced WordPress developers and manage all sorts of WordPress-related tasks very efficiently.
 

How many websites will be included in one subscription plan?

One subscription plan covers one website.
For several sites, you are welcome to sign up for additional monthly plans.
 

What should I do if I am not sure about the scope of my tasks and problems?

You can always consult us.
Explain your task through the live chat.
You will see a chat window at the bottom right hand corner of the page. Use it to chat with us.
 

How can I pay?

You can pay with a credit card via Stripe.

Simple, affordable pricing

Startup Plan
$ 19 /Mo.
Get started now
  • One Fix or Small job
  • Daily WordPress Upgrades
  • Daily Plugin Updates
  • Daily Theme Updates
  • Daily Security scan
Unlimited Plan
$ 69 /Mo.
Get started now
  • Unlimited Fixes and Small jobs
  • Detailed notes for every job
  • Chat and e-mail support
  • Daily Cloud Backups
  • Daily WordPress Upgrades
  • Daily Plugin Updates
  • Daily Theme Updates
  • Daily security scan
  • Uptime Monitoring
  • Solid security protection
  • Speed optimization

Don't require monthly support? Order a single tech or design job for $19

Simplify your life by delegating all of your WordPress work!

One hundred percent moneyback guaranteed