11 easy ways how to get WordPress Help

Best resources to get WordPress help

How to get WordPress help infographic

Below is a short transcript of the infographics with some additional information.

If you have anything to add, know other ways how to get WordPress help or disagree with something, please, leave us a comment below, contact us or chat (use chat window at the bottom of this page).

We will do our best to keep the infographic up to date.

Infographic transcript.

Where do you start?

Here are some rules of thumb:

how to get WordPress help time vs money conflict

If you are pressed for money, but willing to get your hands dirty and spend some time hacking on your site – go free

If you are pressed for time, your issue is critical or urgent, but you are willing to invest some money – go paid

Before you start looking for free WordPress help, keep in mind: be patient, be polite, never accuse or demand and remember, most people who help do it for free.

Free solutions:

WordPress Codex

If you have basic technical skills and an idea or a reasonable guess what caused your problem, start with WordPress Codex.

Codex contains thousands of great articles and examples which explain everything you need to know about WordPress.


WordPress Support Forums

Search on WordPress forums.

How to get WordPress Help - WordPress forums

WordPress forums have thousands of answers.

Most likely, your question has already been asked and answered.

If you do not find what you need or need explain
help from a human being post your question

Most questions get answered and a lot get resolved.


WordPress IRC Live Chat

As an alternative, post your question on WordPress live chat channel.

If you are lucky, you might catch a good developer online and get a quick answer or help.

WordPress IRC Live Help WordPress Codex


Get WordPress help on Slack

The WordPress is testing out Slack as the main real-time communication platform, replacing IRC and ad hoc Skype chats.

Try it out, chances are you will like it better than IRC chat.

Slack logo

WordPress & Slack


Stackexchange is from our point of the best free WordPress help resource.

On Stackexchange you get WordPress help directly from experts.

First, search the forum. If you do not find what you need, post your question.

Well written, advanced questions get more feedback and answers.

WordPress help on StackExchange

wordpress.stackexchange.com or stackexchange.com


YouTube is a great resource, especially for beginners.

On YouTube you can find hundreds of great how to videos and several excellent WordPress channels.


Google will find the best articles and answers from the most popular forums.

Start with broad topics and then refine your searches by using quotes, site searches and exact phrases.

Themes & Plugins help

Find your plugin or theme in WordPress repository.

All well maintained plugins and themes have FAQ and Support sections. Try to find your answer there.

WP Super Cache Support forum

As an example, WP Super Cache plugin’s Support forum has 117 pages of questions and answers!

If you do not find anything, post your question on the support forum of your plugin or theme.

If you have a commercial plugin or theme go to its site and search for an answer there.

wordpress.org/themes & wordpress.org/plugins

Get WordPress help from developers and bloggers

Find active discussions and fresh blog articles related to your problem.

Ask your question in the comments or in the discussion threads.

There are hundreds of bloggers and developers who will be happy to answer a well formulated relevant question.

Paid alternatives:


how to get wordpress help from freelancers

Freelance WordPress developers and designers charge from $10 to $50 per hour.

Price depends on skills, experience, and popularity.

Hire a freelancer if you need one time help for a medium size project, like building a new theme or site redesign.

odesk.com, freelancer.com, elance.com and other

Monthly WordPress support & help

Recurring monthly support will fit you well if you regularly need small fixes and improvements on your site.

Fixing a plugin, changing styles, regular backups, updates and higher security are all part of monthly support services.

Prices range from around $50 to $250 per month.

Some of the alternatives are:

wpHelp24.com, wpcurve.com, wpsitecare.com


Hire an agency if you have a big, complex project which might need further development.

Agencies are usually more expensive than freelancers, but they are less likely to disappear or change their priorities.

Bonus tip:

You can get WordPress help at wpHelp24.com as part of a free trial. It’s free and without any obligations.

Now, your turn

If you know any other ways how to get WordPress help, please, post it in a comment below!

We will add it to infographics and blog post.

If you want to offer your help, free or paid, please, write it in the comments. Maybe we can add it to the infographic and post.

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